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Terms & Conditions

Terms & Conditions

Effective date: July 10, 2026

Welcome to TheJacketNation. By using this website or placing an order, you agree to the terms below. Please read them carefully before purchasing.

1. Product Information

We work to keep product titles, descriptions, images, prices, and availability accurate. Colors may vary slightly because of lighting, photography, and screen settings. Customers should review product images, descriptions, sizing guidance, and policies before ordering.

2. Orders and Payment

  • All orders are subject to payment confirmation and product availability.
  • Prices are shown in the currency displayed at checkout and may change without notice before an order is placed.
  • We may contact you for additional information if an order requires verification, size confirmation, address clarification, or fraud-prevention review.
  • We reserve the right to cancel or refuse an order when payment cannot be verified, information is incomplete, or a product is unavailable.

3. Shipping

Shipping methods, estimated delivery times, and possible delays are explained on our Shipping & Delivery page. Delivery estimates are not guaranteed dates and may be affected by customs processing, holidays, courier delays, or incorrect address details.

4. Returns and Refunds

Returns are handled according to our Return & Refund Policy. Most unused items may be returned within 30 days of delivery. Custom, made-to-order, altered, and sale items may have return restrictions unless the item is defective or we shipped the wrong item.

5. Customer Responsibilities

  • Provide accurate contact, billing, and shipping information.
  • Review the size chart before ordering and contact us if sizing help is needed.
  • Inspect the item after delivery and contact us promptly if there is an issue.
  • Follow return instructions before shipping any item back.

6. Website Use

You agree not to misuse the website, attempt unauthorized access, interfere with checkout security, submit false information, or use the website in a way that violates applicable laws.

7. Contact

Questions about these terms can be sent to support@thejacketnation.com or through our Contact Us page.